How long does the full Shopify-to-Promonovo migration take?

For a typical store (100–500 products): ~30 minutes of active work + 15–45 minutes of image downloads running in the background. Larger catalogs (5,000+ products) take longer for image downloads but the active work is the same. The CSV export from Shopify is usually instant; the upload + import in Promonovo takes 1–5 minutes; image downloads run async.

Will my Google rankings survive the migration?

Yes — if you do it right. Three key things: (1) Preserve product slugs — Shopify's /products/[slug] format maps directly to Promonovo's /products/[slug], so most URLs stay identical. (2) Set up 301 redirects for any URL patterns that changed (collections, blog posts) — Promonovo has a built-in redirect manager. (3) Resubmit sitemap.xml to Google Search Console after launch. Promonovo emits structured data (Product schema, Organization, BreadcrumbList) automatically, so rich results survive the move. Most stores see rankings stabilize within 2–4 weeks.

Can I run Shopify and Promonovo in parallel during testing?

Yes. Promonovo runs on a temporary subdomain (yourstore.promonovo.co) while you test. Your real domain stays pointed at Shopify. When you're ready to launch, you cut over DNS to Promonovo. Shopify continues to work as a backup until you cancel — recommended to keep it active for at least 7 days post-launch for any rollback need.

What happens to Shopify Payments when I leave?

Shopify Payments only works inside Shopify. After migration, set up your payment processor directly with Promonovo: NetCommerce for Lebanese banks, or Stripe / Adyen / PayPal internationally + Cash on Delivery. Apple Pay, Google Pay, and Click to Pay are supported across all of these (Visa/Mastercard/Amex). These integrations are built into Promonovo (Settings → Payment Methods). Your payment processor fees may actually decrease since you're no longer paying Shopify's 0.5–2% on top.

I have a custom Shopify theme — how do I recreate it on Promonovo?

Promonovo's page builder is drag-and-drop with no code. Recreating most custom themes takes 1–4 hours of visual building. You get pre-built sections (hero, product grid, testimonials, banners, etc.) that you compose into pages. For complex layouts, the Page Builder supports columns, custom HTML blocks, and fine-grained style controls. Most merchants find the result cleaner than their custom Liquid template — and faster (no template render hops).

Can I migrate customer accounts so existing customers don't have to re-register?

Yes — export Customers from Shopify and import via Data → Import → "Customers". Email addresses, names, phone numbers, addresses all import. Passwords do NOT migrate (different hashing) — on first login customers click "Forgot password" and we email them a reset link. We recommend sending a brief "we've moved" email to your customer list explaining the change before launch.

What if something breaks after launch?

Three safeguards: (1) Don't cancel Shopify immediately — keep it as backup for 7–14 days. (2) Promonovo's import is non-destructive — re-running the import only updates existing products, doesn't delete. (3) Promonovo support is available 24/7 via in-app chat for migration issues. If a critical issue surfaces, point DNS back to Shopify (5-minute change) while you debug — no data loss.

Migrate from Shopify to Promonovo in 30 minutes (step-by-step)

Complete step-by-step guide to migrating your Shopify store to Promonovo: export, import, custom domain, payment setup, SEO preservation, and launch. Built-in CSV importer handles products, variants, images, brands, categories, and tags.